100% Money Back Guarantee
Money Back Guarantee
We grant consumers a voluntary 30-day money-back guarantee. The period is 30 days from the date of sale.
In order to take advantage of the 30-day money-back guarantee, you must inform Digisoftware of your decision to withdraw from this contract by means of a clear written declaration (e.g. letter, email). After the statutory withdrawal period of 14 days has expired, we request a description of the reasons for making use of the money-back guarantee. The deadline is met if we receive the written revocation before the end of the 30 days.
Your payment will be reimbursed in accordance with the right of withdrawal.
Businesses are excluded from the 30-day money-back guarantee.
The statutory right of withdrawal is not restricted by the voluntary extension to 30 days.
Right of revocation for digital goods
You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days starting from the conclusion of the contract.
To exercise your right of withdrawal, you must contact us: Digisoftware, e-mail: firstname.lastname@example.org, by means of a clear declaration (e.g. a letter sent by post or e-mail) informing about your decision to revoke this contract. You can use the attached form (see below) for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of revocation before the cancellation period has expired.
Consequences of the revocation
If you cancel this contract, we will have to reimburse you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us). These have to be reimbursed within no more than fourteen days from the day on which we received notification of your cancellation of this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for the transaction.
Sample revocation form
(If you want to cancel the contract, please fill out this form and send it back to us.)
To: Digisoftware, e-mail: email@example.com
- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):
- Ordered on (*) / received on (*):
- Name of the consumer (s):
- Address of the consumer (s):
- Signature of the consumer (s) (only when notified on paper):
(*) Delete where inapplicable.